Terms of Use

1. Agreement

By accessing shinemyglow.world ("the Website"), operated by Shinemyglow of Fred Taylor Drive, Westgate, Auckland 0657, New Zealand, you agree to these Terms of Use. If you do not agree, please stop using the Website.

2. About Our Service

The Website provides general educational information about hydration habits, reusable vessels, and sustainable refill practices. Content is for informational purposes only and does not constitute medical, nutritional, or professional health advice.

3. New Zealand Consumer Law

Nothing in these Terms limits or excludes rights you have under the Consumer Guarantees Act 1993 (CGA), the Fair Trading Act 1986 (FTA), or other mandatory New Zealand consumer protection legislation. Where we supply paid services, the CGA implies guarantees that services are carried out with reasonable care and skill and are fit for any particular purpose you told us about.

4. Fair Trading

We comply with the Fair Trading Act 1986. We do not make false, misleading, or deceptive representations about our services or content. Testimonials represent individual experiences and are not guarantees of similar outcomes.

5. User Responsibilities

You agree to:

• Provide accurate information when contacting us
• Use the Website only for lawful purposes
• Not attempt to disrupt, damage, or gain unauthorised access to the Website
• Not reproduce or distribute our content without written permission

6. Health Disclaimer

Our content is general wellness information. It is not intended to diagnose, treat, cure, or prevent any condition. Always seek advice from a qualified health professional for personal health decisions. In an emergency, call 111.

7. Intellectual Property

All content on the Website is owned by or licensed to Shinemyglow and protected by New Zealand copyright and intellectual property law.

8. Limitation of Liability

To the maximum extent permitted by New Zealand law, we are not liable for indirect or consequential loss arising from your use of the Website. Where the CGA or other law does not allow exclusion, our liability is limited to re-supplying the service or paying the cost of re-supply.

9. Third-Party Links

The Website may link to external sites. We are not responsible for their content, privacy practices, or availability.

10. Dispute Resolution

We encourage you to contact us first to resolve any dispute. You may also refer matters to the Disputes Tribunal of New Zealand for claims within its jurisdiction, or seek advice from Consumer Protection at consumerprotection.govt.nz.

11. Governing Law

These Terms are governed by the laws of New Zealand. Courts in New Zealand have exclusive jurisdiction, subject to any mandatory consumer protections in your country of residence.

12. Contact

Shinemyglow, Fred Taylor Drive, Westgate, Auckland 0657, New Zealand. Email: cooperation@shinemyglow.world. Phone: +64 9 831 0200.